Shipping Policy

Wall Folk Studio

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Wall Folk Studio delivers made-to-order lifestyle, home décor, and stationery products across India. Please review the shipping policy below before placing an order.

1. Order Processing

All orders are processed after successful payment confirmation.
As our products are made to order, processing and dispatch timelines may vary depending on the product type and order volume.

Orders are shipped once production and quality checks are completed.

2. Domestic Shipping (Within India)

  • Orders within India are typically delivered within 2–9 business days from the date of shipment.
  • Delivery timelines are estimated only and may vary based on location, courier availability, weather conditions, or unforeseen circumstances.
  • Wall Folk Studio does not guarantee delivery within a fixed timeframe.

Delays caused by events such as natural disasters, strikes, lockdowns, or logistical disruptions are beyond our control.

3. Order Tracking

  • Tracking details will be shared via email or SMS once the order is shipped.
  • For certain courier services, tracking updates may be limited, delayed, or unavailable.
  • In such cases, we rely on the final delivery status provided by the shipping partner.

4. Shipping Delays & Exceptions

  • Wall Folk Studio is not responsible for delays caused by courier partners, incorrect address details, or circumstances beyond reasonable control.
  • Estimated delivery dates should not be treated as guaranteed delivery dates.

5. Incorrect Shipping Information

Customers are responsible for ensuring that accurate and complete shipping details are provided at checkout.

If an order is delayed, returned, or requires re-shipment due to:

  • Incorrect address
  • Incomplete address
  • Incorrect contact information

any additional shipping charges incurred will be borne by the customer.

6. Lost or Undelivered Shipments

In rare cases where an order is marked as delivered but not received, or is lost in transit:

  • We will coordinate with the shipping partner to investigate the issue.
  • Final resolution will be based on the shipping partner’s delivery confirmation and findings.

7. Contact Us

For shipping-related queries, please contact:

Wall Folk Studio
📍 Bangalore, India
📧 hello@wallfolkstudio.com

Please include your order number in all correspondence to help us assist you faster.

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